surgflix logo image close button
컴퓨터 경고창 이미지

You are using a Internet Explorer 10 or earlier version
that is not supported by SURGFLIX.com.
This may result in Video is not playing.
Please use a other browser.

You can view 3D videos using VR headset. popup close button image

FAQ

1
What is a publisher?

A publisher is an individual who posts their surgical videos.

Also, a publisher can share medical and surgical knowledge with others, while earning revenue from it.

2
How to watch the 3D videos?

A 3D device is necessary to watch the videos in 3D.

Also, the 3D videos are playable with mobile through a VR device, but it is highly recommended to watch the videos in a 3DTV to attain the maximum quality of the video.

3
How to record surgical video in 3D?

Specialized devices are needed to record surgical videos in 3D.

Please refer to: "http://www.3dmedivision.com/product.html"

4
I forgot my password. What do I do?

You can reset your password by receiving a password reset email.

After clicking in "Forgot password?" in the login window,
we'll send a verification link to the email address.

5
How do I change my password?

After logging in, go to your profile page and type the new password at the bottom of your profile page.

To change your password, you will be requested to enter your current password, and then type the desired new password twice to ensure accuracy.

6
I want to cancel and refund my payment.

If you notice any unauthorized payment, please check our refund policy and request for refund.

[Refund Policy]
  * You can only get a refund if you request within 7 days without playing any video after your initial payment.
  * It may take 1-3 business days to complete your request.
  * Please note that refund is not processed if you withdraw before the cancellation (refund) process is completed.

[Refund Procedure]
○ Please send your request to SURGFLIX Customer Center and we will help you to process it in an efficient manner.
위로 올라가기 버튼